Here you can find answers to many of the most frequently asked questions. If you can’t find the answer you’re looking for, don’t hesitate to get in touch and I’ll get back to you shortly.
Who are you?
My name is Christopher Bruce. I am in my late-20’s and live in central Edinburgh around the Slateford area, (EH14).
You can learn more about me or read reviews from other happy customers who have used my cat sitting services previously.
Will my cat sitter always be the same person?
Yes! – Mycatsitter.co.uk is run independently so each visit will be made only by myself. This also makes it less stressful for your cat and any future sittings as they will already know who I am.
What services do you offer?
1 x daily visits = £10 /day
2 x daily visits = £15 /day
3 x daily visits = £20 /day
Overnight / House-sitting = £8 /hour
What’s included with a booking?
– I’ll wash your cat’s food and water bowls,
– Replenish their bowls with fresh water and food,
– Clean all litter trays and surrounding areas (if required),
– Spend time playing with your cat(s) and showing them affection,
– Send you daily photos and updates for extra peace of mind,
I’m also happy to pick up any mail, water plants, draw curtains and rotate lights etc. to give the impression your home is still occupied.
My cat is currently on medication. Is this okay?
I am happy to provide any simple medications, (e.g. pills/tablets that can be easily disguised in food) – However, as I don’t like to see cats distressed; I don’t personally feel comfortable giving them injections.
Can you provide updates?
Yes, of course! – I’m more than happy to send you daily photos and general updates about your home and pet(s) via text, WhatsApp or email.
What times are you available?
I’m very flexible and aim to keep to your cats usual routine as much as possible. Booking enquiries can be made 24/7 via the contact form.
Do you charge extra for multiple cats?
No. Unlike some other cat sitters, I don’t charge extra for multiple cats in one household.
Are you available at nights/weekends/holidays?
Yes – I will adapt to your pet’s usual daily routine where possible. I’m also happy to lend a hand over bank holidays, festive periods, etc.
Please note: The following dates are charged at double normal rates: December 24th, 25th, 26th, 31st and January 1st.
How long can I book you for?
Most people tend to book a cat sitter for 1 – 14 nights, but I’m happy to offer a longer sitting service if required.
Don’t hesitate to get in touch with your requirements.
How much notice do you need?
I’m usually happy to offer my services at short notice, though I encourage you to make an enquiry sooner rather than later to ensure that I’m available at the times you would prefer.
How long does each visit last?
Each visit tends to last between 30 minutes – 1 hour. This provides me with enough time to take care of the essentials while having plenty of time left over to spend playing with your cat(s) and showing them affection.
What areas do you cover?
I’m based in the Slateford area (EH14) and am happy to cater to most places in Edinburgh provided there’s a Lothian bus service reasonably close by.
How does handing over keys work?
Most people provide me with a spare key during our initial visit. On the last day, I can post it back through the letterbox, hide the key somewhere safe or return it to you personally at a later date.
Should you require my services on a regular basis, I’m also happy to hang on to a set of keys to save having to collect them each time.
Are you insured?
Yes – I’m fully insured by Protectivity, and also hold a recent Disclosure Scotland certificate. Both of which are available upon request.
How are payments made?
Upon confirmation of your booking, payments can be made in person via cash or cheque, or online via Bank Transfer or PayPal.
Please see the Bookings page for further payment information and details.
What happens in the case of an emergency?
In the unlikely event that anything should go wrong whilst I’m looking after your pet, the first thing I will do is make contact with either yourself or another emergency contact.
Depending on the case, we will assess the urgency and take further action where appropriate.
I have a cat flap. Should I leave it open?
If your cat is used to going outside – I would suggest leaving it open as normal. Again, I like to keep to your cats routine as much as possible. But, ultimately – the choice is yours.
What if my cat doesn’t like strangers?
I completely understand it may take more than a few visits before I can begin to gain your cat’s trust. Therefore, I will respect their personality and adapt to their unique behaviour and routines.
What is required of me?
Once your booking is confirmed, please remember to ensure you leave:
– Access to fresh drinking water
– Adequate food for the length of time you’re away
– Adequate cat litter for refills (or garden access)
– A litter scoop and place to dispose of waste
– Details of your preferred vet to use
– A cat carrier (For use in case of emergencies)
– Suitable Toys
– A Brush
– Treats (if permitted)
– Any medications that may be required*
* please see above regarding medications.
Do you offer care for other animals?
Primarily, I only offer my sitting services to cat owners though I may consider other small pets. Please get in touch via the contact page to discuss your individual requirements.
What if my cat is ill/elderly and may pass away before I return?
Obviously, this is a very sensitive subject, though I will always act with the best interests of your pet in mind. In such cases where you’re unable to avoid leaving them, we would come to a prearranged agreement upon what the best course of action to take would be.
My question isn’t listed here. How can I contact you?
You can get in touch 24/7 via the contact form. I aim to respond to all enquiries as soon as possible.